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FAQ

We need the order urgently, can you deliver it sooner?

We need the order urgently, can you deliver it sooner?

Yes, most displays are held in stock. If you require a display sooner give us a call and we will try to help.

Are the products guaranteed?

Are the products guaranteed?

Yes, most display hardware is guaranteed by the manufacturer. Each product page has guarantee information. If none given the product is deemed not guaranteed.

Who is the manufacturer of the hardware?

Who is the manufacturer of the hardware?

We have various suppliers including Ultima, Easy, Tecna and Plex. Please contact us for specific product information.

What is your returns policy?

What is your returns policy?

14 days to return faulty items. Items must be signed as damaged if received damaged. Any faulty hardware will be replaced free of charge. Any faulty printed panels are not covered by our returns policy. All uploaded artwork is deemed large format print ready and checked by the client.

The .PDF template appears to be blank?

The .PDF template appears to be blank?

Yes, you will need to open it in your preferred artwork editor to see the guides.

What are your terms of payment?

What are your terms of payment?

All purchased items are payment prior to dispatch. Hired goods are 100% upfront to confirm the booking.

Can you deliver outside of the UK?

Can you deliver outside of the UK?

Yes, just get in touch for a quote.

Can you help with our artwork?

Can you help with our artwork?

Yes we have an in-house design service. We charge £60ph, please send us a brief so we can give an estimate.

Why are there 4 different artwork files?

Why are there 4 different artwork files?

So you can download one for your chosen artwork application.
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